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Frequently Asked Questions | YA Realty

Frequently Asked
  • Effective for all 2022-2023 leases, there are no longer any security deposits for any YA leases. There is now a flat $200 non-refundable administrative fee due at signing. This fee is associated with costs of keeping the resident's tenant portal active.

For 2022-2023 and all future leases, YA has removed security deposits. The admin fee is a flat fee due at signing. For 2-4 bedroom apartments, this fee is $200. For 1 bedroom apartments, this fee is $300.

 

This fee allows YA to provide and maintain an individual tenant portal to all residents. This portal allows residents to report maintenance issues, pay rent, contact our office, view documents, and more.

  • Non-refundable admin fee of $200

  • Government issued photo ID or drivers license

  • 50% of roommates present at signing

Utilities are not included in the rent price. Young America will track and set-up all utilities for apartment units. A flat fee of $65 will be included with the first rent payment for this service.

 

Houses are required to set-up internet services in their name. Young America will track and set-up all other applicable utilities for houses. A flat $65 fee will be included with the first rent payment for this service.

  • Each roommate will receive one key on move-in day for the apartment and each apartment will receive one mailbox key.
  • Some apartments will also receive a security door key or elevator key, if applicable.
  • If locked out of the apartment during business hours a resident can call the office, and a YA agent will unlock your apartment at no cost. Outside of business hours, a resident will need to contact our emergency maintenance number to be let into their apartment/home. There is a fee associated with after hours lockouts.

The ONLY properties that allow pets are 102 E. Cypress, 701 N. Fell, 410 N. Main, and 917 W. Market. CATS and DOGS are the only species permitted. All residents who have a pet are required to pay a $500 pet fee, complete a pet permit, and meet all other conditions of the pet permit. 

 

Emotional support animals are permitted, upon receipt of proper documentation.

Rent payments are due on the 1st of every month. Any balance remaining on the account after the 1st will inquire a 10% late fee.

  • To obtain a sublease, it is recommended that the resident should post the opening as many places as possible (ie. Craigslist, Facebook, etc.)
  • If you come in or call the office, you can fill out a subleasing form with your information that will be posted to the Young America website.
  • Once a sublease is found, there is a $200 subleasing fee (to be paid by current tenant or subleasee, or split between both).
  • BOTH parties need to come to the office and fill out a Sublease Agreement saying all payments will be transferred to the subleasee, the dates payments will transfer and move-in date.
  • Subleasee will need to bring payment for the admin fee and a valid photo ID/drivers license, upon signing of the sublease.
  • Current residents security deposit will be returned within 30 to 40 days after the LEASE EXPIRATION DATE, not after the subleasee takes possession.
  • You can call or come into the office to schedule a showing. They can be scheduled between 10am to 4:30pm Mon.-Fri. and 11am to 2:30pm on Saturdays. You can also request a showing through the form on our website.
  • On the day of your showing, you will meet the agent at our office. From there, the agent will take you to see the properties you are interested in.

A showing typically takes about a half hour. Our agents can work around your schedule to find a time that works best for you!

When signing onto a joint lease, all parties are liable for each other’s payments unless all parent guarantee forms are signed and turned in.

Parent/Guardian Guarantee forms are sent electronically to the parent/gurantor listed at time of signing. These forms lessen the liability to residents, in the event that one or more roommates fails to make payments. Parent/Guardian Guarantee forms will only go into effect if received by ALL residents in a specified unit.

If a person is looking to live in a certain property, but does not have enough roommates to fill the apartment, Young America offers a WE-FIND agreement. This agreement allows for an indivudal to sign for an apartment, while having Young America fill any open spots in the unit. WE-FIND agreements are not guaranteed at any property, and are offered at management discretion.

 

 

Note- Lessee does not have the option of choosing roommates or amount of roommates placed in the apartment. 

If you have questions regarding the availability of a property, you can check the website which is updated frequently or call the office where we will be happy to assist you.

Renters insurance is required as per the terms of the lease agreement. See below for options on renters insurance.

 

How to sign up for coverage through FolioGuard

 

How to submit proof of 3rd party renters insurance

 

Please click the link below for more information and FAQ's on Renters Insurance.

 

Renters Insurance FAQ's

Please refer to the document below for information on payments. 

 

Set Up/Stop Payments

Office Closed

Our office will be closed Saturday, 31, 2022 through Monday, January 2, 2023.

We're at Festival ISU Today!

Come join us on the Quad!

The Student Division office will be closed today for the Festival.

Check out our newly acquired properties!

8 Ross Dr. (2 bedroom 1 bath $615)

&

6 Willedrob Rd. (2 bedroom 1 bath $599)

New Property to YA!

 

1505 Ensign | 2 bedroom 1 bathroom | $610/month

COVID-19 Information

Please click here
For information related to COVID-19

 

Virtual Tours

We're here to help -- virtually!

Click HERE 

for information about virtual tours

ISU is back and so are we!

Our student office will be re-opening to the public for 

apartment showings starting June, 13 at 11AM.

Dorm Exemptions:

ISU Students are able to apply for DORM exemptions! 

MORE INFO HERE

Open Leasing

2021-2022 Leasing Information

CLICK HERE

Open Leasing Information

Students, get 1/2 off your first rent payment!

Deal ends May 15th! Click Here

Super 2 Bedroom Units Are Ready To Lease!

Find out more

Student Renewals

Only 10 days left! Renew your lease now through Sept. 24 to get up to $400!

Winter Storm:

MORE INFO HERE

YA offices will be closed today, December 23rd through December 26th.  Please stay home and stay safe!

Summer Internship Opportunity

Summer Maintenance Internship

$18.00 per hour

Apply Here

Closing early 7/21!

We will be closing our offices at 3:30 PM on Thursday, July 21st. We will reopen at 8:30 AM on Friday, July 22nd! 

Student Department Fully Pre-Leased

YA Student Department is fully Pre-Leased for the 2022-23 school year. Please contact us for sublease opportunities. Open Leasing for 2023-2024 school year will be October 5th, 2022.

Student Office Closed 7/30

Our student office will be closed Saturday, July 30th due to the parking lot being resurfaced. We will re-open Monday, August 1st at 8:30 AM.

Festival YA 8/30

Join us at Festival YA!

Tuesday, August 30th from 11am-3pm

216 W. Mulberry (Kensington Suites)

Giveaways include: Bears Tickets, Cubs Tickets, Harry Styles Tickets, and more!

Front Office Closed 8/30!

Our student office will be closed to the public on Tuesday, August 30th for Festival YA!

Please contact our office by phone at 309-454-2338.

Come join us at 216 W. Mulberry! (Kensington Suites)

Last day to renew!

Today is the last day to exclusively renew your unit for the 2023-24 school year. After today, your unit could be signed for by others!

Come in today to renew your apartment, PLUS receive your choice of renewal incentive!*

 

*offer valid for student properties only

Contact us at 309-454-2338, or [email protected], for more information.

Transfer Days 10/3-10/4

Through Tuesday, October 4th, current YA residents have the exclusive opportunity to transfer to another YA property for the 2023-24 school year!*

*offer valid for student properties only

Open-Leasing is here!

Leasing is now open to the general public!

 

Contact us today to set up a tour!

 

309-454-2338 or [email protected]

Security Deposit Special!

 

Get $200 off your security deposit!* (Residential units only)

 

*offer valid for approved applicants who move in prior to 12/22/2022

New Apartment Community!

Harvest View Apartment Community

 

2 Bedroom/2 Bathroom Units with internet included!

 

Call 309-454-2338 for more information,

or visit the community page at yarealty.com/residential/community/harvest-view

Payments Starting/Ending!

For those who have lease payments ENDING April 1st, 2023, view the link below for information on how to stop your autopayments prior to April 1st, 2023.

Stop Auto Payments

 

For those who have lease payments STARTING April 1st, 2023, view the document below on how to set up auto payments or make a one-time payment.

Set Up Payments

 

Contact our customer service team with questions at [email protected], or by phone at 309-454-2338 x 502!

Harvest View Security Deposit Special!

Get $500 off of your security deposit if you move in by March 31st, 2023!*

Harvest View Apartment Community

 

*offer valid for approved applicants with no conditions. 

*offer only applies to Harvest View Apartment Community (1780 Putnam Avenue).

Parking Sales Start Wednesday!

Parking Spot sales begin on Wednesday, April 5th at 8:30 AM!

 

Parking Spot Information

 

Spots will be sold on a first come, first serve basis. See the link above for more info!