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COVID-19 Info

Coronavirus (COVID-19) Young America Updates

This page will be updated as the situation develops. Please refer to this page for our most up-to-date information related to COVID-19.

 

Young America Realty is following public health guidelines from the Centers for Disease Control (CDC), as well as state and local officials. We will adapt our business operations to the guidelines they release, and will follow their direction as it is made available. In compliance with the Illinois Shelter in Place order, our offices will remain closed to the public until the order is lifted.

 

To continue to best serve our residents, Young America will still be able to be reached via email and by phone. To reach our staff, please refer to the contact list below

 

Student Leasing Division:       

Email PHONE
Residential Leasing Division

EMAIL PHONE
Customer Service:

EMAIL PHONE

Emergency Maintenance:

PORTAL PHONE

 

 

MOVE IN KEY PICK UP TIMES & INFORMATION

 

 

For your safety and ours, and to comply with CDC guidelines, we are requiring all residents who are picking up keys to wear a face covering. If you are not wearing a face covering, we will not be able to assist you.

We ask that only one person from each unit come to pick up keys. We will be able to give that person the keys for the entire unit. Please do not enter the line with any other roommates, family members, etc. Only one person from each unit will be allowed in line.

 

RENEWAL UNIT KEY PICK UP TIMES

 

SATURDAY, MAY 9

A. Addresses 100-200s | 12PM-1:30PM (112 W. Mulberry, 206 W. Mulberry, The Lodge, etc.)

B. Addresses 300-900s, 1-90s | 2PM-4PM (303 N. University, 501 Broadway, 912 Hovey, 99 W. Cherry, etc.)

 

CURRENT RESIDENT EMI TIME SLOTS (TRANSFERRING APARTMENTS)
 

MONDAY, MAY 11

A. Addresses 100s-200s | 8AM-9:15AM (110 W. Locust, 202 N. Fell, etc.)

B. Addresses 300s-900s, 1-90s | 9:30AM - 10:30AM (310 W. Willow, 912 W. Hovey, 99 W. Cherry, etc.)

(THESE TIME SLOTS APPLY TO ALL CURRENT YOUNG AMERICA RESIDENTS TRANSFERRING FROM ONE YOUNG AMERICA PROPERTY TO ANOTHER, OR IF ONE OF YOUR FUTURE ROOMMATES IS TRANSFERRING FROM ONE YOUNG AMERICA PROPERTY TO ANOTHER)

_______________________________________________________________________
 

NEW RESIDENT EMI TIME SLOTS

 

MONDAY, MAY 11

C. Addresses 100s-200s | 11AM-12PM (110 W. Locust, 202 N. Fell, The Lodge, etc.)

D. Addresses 300s-600s | 12:30PM-1PM (310 W. Willow, 608 Hester, etc.)

E. Addresses 700s-900s, 1-90s | 1:30PM-2PM (707 S. Main, 912 Hovey, 99 W. Cherry, etc.)

(THESE TIME SLOTS APPLY TO ALL NEW YOUNG AMERICA RESIDENTS THAT ARE NOT TRANSFERRING FROM A DIFFERENT YOUNG AMERICA APARTMENT OR HAVE A ROOMMATE WHO IS TRANSFERRING FROM A DIFFERENT YOUNG AMERICA APARTMENT)

 

We will not issue keys to you before your scheduled time slot. You're more than welcome to come anytime after the scheduled time (until we close for the day, at 4:30PM).

 

 

 

 

Updates listed chronologically

 

May 5, 2020 | 4:00PM

Young America continues to urge any resident to contact us directly if they have tested positive for COVID-19. We also urge all of our residents to continue to act as though the virus is in your building and take all necessary actions including wearing Personal Protective Equipment and practicing social distancing in order to best protect yourself, your roommates, and your neighbors.

 

With regard to student apartment move-out and early move-in, when a resident (or the health department) contacts our office making us aware they have tested positive, we will immediately remove that unit from Early Move In availability.  We will perform a proper turnover of the unit prior to the following resident taking possession of the unit.

 

 

 

 

April 20, 2020 | 3:00PM

Young America will be implementing social distancing guideline measures during our move in and move out procedures. During this time, the office will remain closed to the public.

 

Move Out

- Contactless key drop off via "drive thru" style service on move out day (May 9th).

- Electronic security deposit returns

- 24/7 key return drop box attached to office

 

 

Move In

- Outdoor key hand out

- Scheduled and staggered time blocks of move ins to reduce density

- Measured out 6 feet apart standing zones

- Single-use only pens

 

 

 

March 20, 2020 | 3:30PM

Young America will be closing our offices to the public in compliance with the Illinois Shelter In Place order. Thank you for your patience as we navigate these new precautions together. 

 

If you are currently seeking housing, we can still help:

Leasing@YArealty.com - Student Division

Residential@YArealty.com - Residential Division

 

To continue to best serve our residents, Young America will still be able to be reached via email and by phone. To reach our staff, please refer to the contact list below

 

Student Leasing Division:       

Email PHONE
Residential Leasing Division

EMAIL PHONE
Customer Service:

 EMAIL PHONE

Emergency Maintenance:

PORTAL PHONE

 

 

 

March 16, 2020 | 9:00AM

Young America has made temporary changes to internal company policies, effective immediately:

 

  • We are limiting person to person contact.  

    • No more handshakes.

    • We will take virtual meetings where possible, rather than in person.

  • Anyone with the following symptoms must not show up for work, regardless of department:

    • Fever greater than 100.5º (per Wall Street Journal 3/13)

    • Coughing

    • Shortness of breath

    • This message will be expressed to our vendors also

  • Student & Residential Departments: 

    • Physical showings will only occur in vacant units

    • Apartment tours will happen virtually for apartments currently occupied, which may include sending a healthy leasing agent to capture a video one time to keep on our server.

  • Hygiene policy:

    • Consistent handwashing

    • Our offices will have common surfaces wiped down hourly

    • Clubhouses for Lodge and College Station will have common surfaces wiped twice a day

  • Residents have been requested to self-report when they have tested positive for COVID-19, and YA will notify their entire building while keeping their unit and identity anonymous.

 

 

 

March 15, 2020 | 1:30PM

Young America has received requests for temporary housing from Illinois Wesleyan University, as well as members of Greek organizations, who have been displaced from their housing accommodations. These students are welcome to apply for temporary housing as well.

 

To submit a temporary housing request, please click the link below.

 

TEMPORARY HOUSING REQUEST

 

 

 

March 13, 2020 | 2:00PM

ISU students who have applied for temporary housing from Young America have been sent specific instructions for first requesting the opportunity to remain in university housing based on their special circumstance.  The university has already recieved and filled a number of "special circumstances" requests.  Young America will still accept temporary housing requests from students who are denied housing from the dorms.

 

To submit a special circumstances request through ISU, please click the link below.

 

Special Circumstance Request

 

 

 

March 13, 2020 | 9:00AM

Young America is requesting that any current resident who tests positive for COVID-19 to immediately alert our office via email at CustomerService@YArealty.com.

 

All of our offices have also moved to a no-handshake policy until further notice in an effort to limit physical contact.

 

 

 

March 12, 2020 | 11:00AM

In a statement this morning, Young America announced it will offer temporary, rent-free housing to displaced dormitory residents in response to ISU’s March 11th announcement that all university operated housing will be closed until further notice.

 

Temporary housing will be offered on a week-by-week basis until university-owned and university-operated housing reopens, or until the end of the original 2020 spring semester.  Units offered are furnished, have high speed internet access included, and are within walking distance of Uptown Normal. Space is limited, and will be offered on a first-come-first-serve basis.

 

“We expect there are some students who will have difficulty returning to a permanent home, and who still need to apply themselves to their university coursework,” said Young America Realty President Andy Netzer.  “Yesterday's news was probably not ideal for everyone, and we're hopeful these efforts will help mitigate the stresses that some ISU students are experiencing”

 

Temporary Housing from Young America will require:

- $100 refundable security deposit
- Government-issued ID

- Copy of current University Housing contract or other proof of residency

 

Regrettably, Young America is unable to offer temporary housing to students who have traveled to CDC Level 3 travel advisory countries and regions.

 

Students who are displaced from the dorms and interested in seeking temporary housing should fill out the request form linked below.

 

TEMPORARY HOUSING REQUEST

 

 

 

March 11, 2020 | 5:00PM

Please read the public statement from ISU President Larry Dietz. As a point of clarification, apartments managed by Young America Realty are not "University-operated housing" or "University-owned apartments" and therefore remain open. Young America will continue to operate as normal.

 

As of today, March 11, 2020, there are no confirmed COVID-19 cases at Illinois State University, or in the Bloomington-Normal community.

 

Refer to the resources linked below for further information.

 

 

 

 

RESOURCES FOR COVID-19

 

Health Organization Webpages

World Health Organization

Centers for Disease Control and Prevention

Illinois Department of Public Health

Illinois State University COVID-19 Update Page

 

Prevention and Mitigation

Steps To Prevent Illness

Symptoms

What To Do If You Are Sick

How It Spreads

 

 

                         

 

 

We're at Festival ISU Today!

Come join us on the Quad!

The Student Division office will be closed today for the Festival.

Check out our newly acquired properties!

8 Ross Dr. (2 bedroom 1 bath $615)

&

6 Willedrob Rd. (2 bedroom 1 bath $599)

New Property to YA!

 

1505 Ensign | 2 bedroom 1 bathroom | $610/month

COVID-19 Information

Please click here
For information related to COVID-19

 

Virtual Tours

We're here to help -- virtually!

Click HERE 

for information about virtual tours