Young America Blog » Danielle Farrow

Best Customer Service Award (again)!

We’re excited to announce that Young America Realty has won Best Customer Service for the 7th year in a row! And I, for one, am so proud to live and work with such a great company. Despite the fact that we have over 100 properties, Young America Realty still does a great job keeping up with each and everyone one of our tenants. No matter how big or small the issue is, they do the best they can to fix it as soon as possible. Whether it is a broken garbage disposal or a broken air conditioning unit it is …

Maintenance Process

One thing I love about Young America is their maintenance. When we need something to be fixed or have problems with common wear and tear it's so easy to log onto our portal and submit a maintenance request. I have never had a problem that was not taken care of quickly and effectively. But when putting in a maintenance request or calling in for emergency maintenance it is important to remember that you may not be the only one with issues needing service. Maintenance issues are taken care of by severity of the issue. For instance, in the dead of …

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