Skip to Content

View Frequently Asked Questions | Young America Realty

Frequently Asked

Your lease is a joint and several lease for the entire unit, and your resident portal reflects a single total balance for the full account.

 

All charges, including rent and shared fees, are applied to the unit as a whole. Payments made by any roommate reduce that total, but the remaining balance continues to apply to the entire lease.

 

All residents on the lease share responsibility for that balance, and the account is only considered current when the full balance is paid.

 

Learn more about how to read your ledger on our Lease Basics Hub.

 

 These are the fees you can expect to pay when signing a lease, or with your first rent payment.

 

Administrative Fee ($300): This is a non-refundable fee charged with all leases signed. This helps with costs of establishing and maintaining your individual resident portal.

 

Utility Tracking Fee ($65): This fee is a non-refundable fee charged with all leases signed, and is paid when you make your first rent payment. This fee is associated with costs of tracking and managing your utilities. As well as keeping utilities in the landlord’s name so residents are not required to pay a deposit with the utility company.


When making payments online, there are a few different ways you can pay, however, certain payment methods have a fee associated with them. These are charged by the payment processor and NOT associated with Young America.

 

Credit Card Payments: 3.49% (EX: $500 payment = $17.45 fee)

 

Debit Card Payments: $9.99 (EX: $500 payment = $9.99 fee)

 

ACH (E-Check) Payments: No fee! (EX: $500 payment = $500)


If you decide to sublease your spot, these are the fees associated with subleasing.

 

Sublease Fee ($250): This is the fee associated with processing the sublease. It can be paid by the person leaving the unit, the person entering the unit, or split between both parties.

 

Administrative Fee ($300/$400 for 1 Bedrooms): This fee is only applicable to the new person entering the unit. As stated above, this is associated with the costs of establishing and maintaining your individual resident portal. 


There are other fees associated with late payments and non-sufficient account funds (NSF).

 

Late Fees: 10% of balance remaining after the 1st of the month  (EX: $250 balance = $25 fee)


NSF Fee: $50 plus applicable late fees


There is a $50/month fee you're signing a lease for a one-bedroom unit or signing on your own (Roommate Placement option, not part of a group lease) without a guarantor (co-signor).

 

This fee will be waived with the addition of qualified guarantor: 

  • A guarantor must be a U.S. resident with a verifiable credit score of 650 or higher.

  • If a guarantor is not approved and on file, a $50 monthly fee will apply until the Lease Guaranty Agreement is submitted.

The admin fee is a flat $300 fee due at signing.

 

This fee allows YA to provide and maintain an individual tenant portal to all residents. This portal allows residents to report maintenance issues, pay rent, contact our office, view documents, and more.

  • Non-refundable admin fee of $300

  • Government issued photo ID or drivers license

  • 50% of roommates present at signing

Utilities are not included in the rent price. Young America will track and set-up all utilities for apartment units. A flat fee of $65 will be included with the first rent payment for this service.

 

Houses are required to set-up internet services in their name. Young America will track and set-up all other applicable utilities for houses. A flat $65 fee will be included with the first rent payment for this service.

  • Each roommate will receive one key on move-in day for the apartment and each apartment will receive one mailbox key.
  • Some apartments will also receive a security door key or elevator key, if applicable.
  • If locked out of the apartment during business hours a resident can call the office, and a YA agent will unlock your apartment at no cost. Outside of business hours, a resident will need to contact our emergency maintenance number to be let into their apartment/home. There is a fee associated with after hours lockouts.

The ONLY student properties that allow pets are 102 E. Cypress, 701 N. Fell, 410 N. Main, and 917 W. Market. CATS and DOGS are the only species permitted. All residents who have a pet are required to pay a $500 pet fee, complete a pet permit, and meet all other conditions of the pet permit. 

 

Emotional support animals are permitted, upon receipt of proper documentation.

  • To obtain a sublease, it is recommended that the resident should post the opening as many places as possible (ie. Craigslist, Facebook, etc.)
  • If you come in or call the office, you can fill out a subleasing form with your information that will be posted to the Young America website.
  • Once a sublease is found, there is a $250 subleasing fee (to be paid by current tenant or subleasee, or split between both).
  • BOTH parties need to come to the office and fill out a Sublease Agreement saying all payments will be transferred to the subleasee, the dates payments will transfer and move-in date.
  • Subleasee will need to bring payment for the admin fee and a valid photo ID/drivers license, upon signing of the sublease.
  • Current residents security deposit will be returned within 30 to 40 days after the LEASE EXPIRATION DATE, not after the subleasee takes possession.
  • Subleasing to a person of opposite gender is prohibited unless written consent is received by all Residents prior to any male and female coed living arrangement within the Premises.
  • Subleasing to multiple occupants is prohibited unless a new lease addendum is approved by Lessor, and is signed by all Residents occupying the Premises. 
  • You can call or come into the office to schedule a showing. They can be scheduled between 10am to 4:30pm Mon.-Fri. and 11am to 2:30pm on Saturdays. You can also request a showing through the form on our website.
  • On the day of your showing, you will meet the agent at our office. From there, the agent will take you to see the properties you are interested in.

A showing typically takes about a half hour. Our agents can work around your schedule to find a time that works best for you!

When signing onto a joint (or group) lease, all parties are liable for the charges for the entire unit. Further, your resident portal reflects a single total balance for the full account.

 

All charges, including rent and shared fees, are applied to the unit as a whole. Payments made by any roommate reduce that total, but the remaining balance continues to apply to the entire lease.

 

All residents on the lease share responsibility for that balance, and the account is only considered current when the full balance is paid.

 

Learn more about how to read your ledger on our Lease Basics Hub.

If a person is looking to live in a certain property, but does not have enough roommates to fill the apartment, Young America offers a WE-FIND agreement. This agreement allows for an indivudual to sign for an apartment, while having Young America fill any open spots in the unit. WE-FIND agreements are not guaranteed at any property, and are offered at management discretion.

 

Individual leases are also subject to $50/month fee if a qualified guarantor is not secured on file with a Lease Guaranty Agreement.

 

Note: Lessee does not have the option of choosing roommates or amount of roommates placed in the apartment. 

If you have questions regarding the availability of a property, you can check the website which is updated frequently or call the office where we will be happy to assist you.

Please refer to the document below for information on payments. 

 

Set Up/Stop Payments

Yes. All Client Services visits are strictly by appointment only. Clients must have a confirmed appointment prior to arriving at the office so our team can properly assist you.

 

To ensure efficient service and proper assistance for all clients, visits without a confirmed appointment may not be accommodated. You may schedule an appointment by scanning the QR code below.

QR CS appt

Security Deposit Special!

$300 off your security deposit!*

 

*offer valid for approved applicants with no conditions. Must move in by 2/23/24.

Emergency Maintenance

With extreme cold expected today and throughout the week, please call 309-823-0179 if you are in need of emergency maintenance.

 

For all non-emergency maintenance, please login to your resident portal and submit a maintenance request.

Welcome Transfer Students!

Young America wishes you the best of luck as you start your new journey at ISU!

 

Please call 309-454-2338, or email [email protected], if you are still in need of housing for the 2024-25 school year!

Move Out is This Saturday!

UNLESS YOUR LEASE STATES OTHERWISE, YOUR MOVE OUT DATE IS MAY 11, 2024 BY NOON.

 

click here for move out information

Early Move In Key Pickup

Early Move In key pickup begins today at the Bone Student Center!

Keys will be available to pick up from 8:30 AM to 4:00 PM!

 

For Current YA Residents, keys can be picked up starting at 8:30 AM. For NEW YA Residents, keys can be picked up starting at 10:30 AM.

Move In Information

If you took an Early Move In, please be sure that you have submitted your Move In Inspection.

 

To submit your move in inspection, please click the button below!

 

2024 Move In Inspection

June 4th Move In

June Move-In will occur on Tuesday, June 4th at our student office located at 311 S. Main Street, Normal, IL.

Please refer to your 24-25 lease to verfiy your move in date.

 

CLICK HERE FOR MOVE-IN INFORMATION

Festival YA is soon!

Festival YA is right around the corner! Don't miss your chance to get the NEW YA t-shirt and win some giveaways!

 

Wednesday, August 28th

216 W. Mulberry (Kensington Suites)

10am-3pm

 

get more info here

Festival YA is this week!

Festival YA is this week! Don't miss your chance to win some amazing prizes AND get the new YA t-shirt!

 

Wednesday, August 28th

216 W. Mulberry (Kensington Suites)

10am-3pm

 

 

GET MORE INFO

Festival YA is in two days!

Two days left until Festival YA! The giveaways are coming...

 

Wednesday, August 28th

216 W. Mulberry (Kensington Suites)

10am-3pm

 

get more info

Festival YA is tomorrow!

ONE DAY until Festival YA! The giveaways are coming... don't miss your chance to get the NEW YA t-shirt.

 

Wednesday, August 28th

216 W. Mulberry (Kensington Suites)

10am-3pm

 

get more info

FESTIVAL YA IS TODAY!

Festival YA is today! The giveaways are HERE... we can't wait to see you!

 

TODAY

216 W. Mulberry (Kensington Suites)

10am-3pm

 

get more info

Missed us at Festival YA?

Didn't get a chance to stop by Festival YA?

 

Come by our office today from 11am-1pm to get some lunch on us and grab the new t-shirt!

Pre-Leasing Dates to Remember

MARK YOUR CALENDARS!

 

Pre-Leasing Dates to Remember for the 2026-27 Year.

 

Get more info

Renewals start this week!

Starting on Tuesday, September 2, YA residents have the exclusive opportunity to renew their lease and receive an incentive!*

 

*Terms and conditions apply. Student properties only.

 

Get more info

Renewals start today!

Why pack and move when you can renew and relax!?!? Starting today, YA residents have the exclusive opportunity to renew their apartment for the 2026-27 school year! Renew by September 12 to get the max incentive!*

 

*Terms and conditions apply. Student properties only.

 

get more info

Renewals Max Incentive

Why pack and move when you can renew and relax!?!? YA residents have the exclusive opportunity to renew their apartment for the 2026-27 school year! Renew by September 12 to get the max incentive!*

 

*Terms and conditions apply. Student properties only.

 

get more info

Renewals Last Chance

Why pack and move when you can renew and relax!?!? YA residents have the exclusive opportunity until September 16 to renew their apartment for the 2026-27 school year!

 

Keep the apartment you already love and avoid early move-out hassles.

 

*Terms and conditions apply. Student properties only.

 

get more info

2025 Student Move-In Booklet

Please carefully read through the 2025 Student Move-In booklet.

Make Modern Student Living Work for You

Our modern student apartments are typically designed for groups of three to four and offer private suites within shared, high-end spaces at a price that rivals most one-bedroom units. Whether you already have a roommate or are hoping to find one, our leasing team can help guide you through your options and make luxury living a reality.

 

Explore Modern Student Living at Young America.

YA Expands to Peoria, IL

Effective February 2, 2026, Young America Realty

has expanded into the Peoria market through a partnership with Acceleration Properties.

READ MORE

One Month On Us

We've got one month of rent covered for you on select 2 - 4 bedroom apartments.
Limited-time offer.
Learn More

SUMMER SAVINGS

Save Big on Student and Residential Leasing Specials